FAQ

Ariva provides you with a smart way to drive a new or pre-owned car

What vehicle brands are on offer?
Our expanding range currently includes the following brands: Ford, Kia, Mazda, Nissan, Renault and Volkswagen – more to come in the near future.
What happens when the contract ends?
At the end of the contract the vehicle is returned to Ariva and you have the option of applying for a new vehicle.
Is it possible to take ownership of the vehicle at the end of my contract?
Yes it is possible.This will however fall under a seperate sale of vehicle agreement and does not form part of your standard Agreement with Ariva.
What documents are needed to help finalise the application process?
To ensure that all the information in our system is correct, you will need to send us a copy of your ID, driver’s licence, 3 months’ bank statements and payslips. This is called the verification process.
Who can benefit from Ariva’s services?
Any full time employed,18 years and older, with a driver’s license, who dreams of driving a car. Terms and conditions apply.
How long does delivery of the vehicle take after approval?
After approval, there’s a verification process to ensure that all your information is correct. Next, you will be required to provide a deposit. Once that’s settled, the dealership will deliver your dream car to you. Note: Your car will get a tracking device, free of charge, which will need to be fitted to it.
What’s the minimum salary required for clients to apply for a vehicle?
Gross salary of R17 500
How long can I keep the car for?
Depending on the contract you have chosen, you will keep the car for up to 60 months. At the end of contract, you return the car to us. Terms and conditions apply.
What services and benefits are included in the monthly fixed payment?
Service costs, the vehicle’s car insurance, a tracking device, roadside assistance and management are all included in the monthly payment.
What sort of options or packages does Ariva offer clients?
We have two options: Ariva Lite covers services, insurance, roadside assistance, tracking device and accident alert management. Ariva Premium covers a full maintenance plan, one set of tyres, insurance, roadside assistance, tracking device and accident alert management.
Why rent a vehicle when you could buy it?
Owning a car often leads to costly surprises down the road. Inflation, interest rate fluctuations, increasing insurance premiums and unexpected maintenance bills all negatively impact your budget and affect your motoring costs. Plus, when you are in the market for a new car, your current car might have depreciated far more than expected, which will significantly reduce its trade-in value. Since many cars are worth less than 35% of their original cost after 5 years and many financing deals involve a residual or balloon payment, you will probably have an outstanding balance that you will need to pay to the bank.
Can I have my own insurance?
Unfortunately clients cannot have their own insurance as the car belongs to Ariva.
Can I terminate the contract at any time?
Of course.Depending on the where you are in your contract cycle you may even qualify for an upgrade without any termination costs on your existing contract.Terms and conditions apply.
Apply online and drive off in your dream car today.
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